Question: What Do I Do If My Modem Isn’T Working?

Why is my router not responding?

Check the cable connection between router and computer, make sure your modem and computer is working completely fine.

Check the router settings and modem settings, make sure you have setup your router with the correct settings, if you don’t find the correct settings on your router..

Why do modems need to be reset?

Why do you need to reboot your modem? … Rebooting your modem can fix Internet connection problems, improve slow moving connections and resolve wireless issues, which also affect your Digital TV service that is being transmitted over an internet connection.

Do I need to reboot my modem every day?

If constantly restarting your system fixes your problem, the problem may not be your equipment. The problem may be your internet speed. … If you have to restart your modem more than a couple of times a month, talk to your internet service provider. If your equipment isn’t functioning properly, replace it.

How do I fix my router that won’t connect to the Internet?

Internet & networkUnplug the router and modem’s power cords from the power outlet for 15 seconds.Plug the power cords back in.Check that all cords and cables are secure at both ends.Wait a few minutes, until the lights on the modem and router are working right. (See the device manual or manufacturer’s support site.)

Can I just plug in a new modem?

Step 2: Connect Your New Modem Use the power cord that came with the new modem to plug the modem into an electrical outlet and wait for the modem to finish powering on completely. This usually takes about five minutes, but it may take up to 20 minutes if your modem needs a firmware update.

How do I switch my modem?

Replacement InstructionsStep 1: Disconnect Your Old Modem. Identify the Modem that is connected to your computer or WiFi router through an Ethernet cable. … Step 2: Connect the New Modem. Connect one end of the coax cable to a cable outlet, and then connect the other end to the modem. … Step 3: Activate the New Modem.

What do I do if my modem isn’t working?

How to Reboot Your ModemUnplug the power cord from the gateway or modem and remove any batteries.Wait 60 seconds, and then reinsert any batteries and reconnect the power cable.Wait at least two minutes to allow the modem to power up. … Check your internet connection to make sure it’s working.

How do I get my modem to work?

Step 3 Power cycle the cable modem androuter:Turn the cable modem off (first)Turn the router off.Leave them off for 2 to 5 minutes.Turn the cable modem on (first)Wait until you get a solid cable light on the cable modem.Turn the router on.Wait 30 seconds.

Why is my Internet connected but not working?

If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter. On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself. One good way to fix the router is to restart it.

What happens if I reset my modem?

The reset button restores your modem to its factory default settings. This also erases any customized settings you may have changed, including: static IP address setup, DNS, personalized password, customized wireless settings, port forwarding, routing and DHCP settings.

How can I test my modem?

To verify that your modem is functioning properly, use the following procedure to test for problems.Run the handshake test.Run the handshake test again.If the handshake test is successful, run the offhook test.Perform the offhook test again.If either the handshake or the offhook test fails again, reset the modem.More items…

Is Ethernet faster than WiFi?

A WiFi connection transmits data via wireless signals, while an Ethernet connection transmits data over cable. An Ethernet connection is generally faster than a WiFi connection and provides greater reliability and security. …