Can I Cancel My Virgin Media Contract Early?

How can I get out of my Virgin Media contract without paying?

‘ If you are a Virgin customer and you are out of contract, you’re free to leave at any point and just need to give 30 days’ notice.

As the most competitive prices are usually reserved for new customers, you are likely to get a better deal if you switch to a new provider..

Can I cancel my Virgin Media contract due to price increase?

Under rules set by the telecoms regulator Ofcom, customers can cancel their contract without penalty with 30 days’ notice if price rises cause “material detriment”. This is generally interpreted as price hikes exceeding the Retail Price Index, which is around 3%.

Can I cancel my Virgin Media contract before installation?

You can cancel your technician appointment by signing in to your My Virgin Media account. Once you’re signed in you’ll see your appointment details on your account dashboard and an option to cancel. Click on that and follow the steps. Should you need to cancel an upcoming QuickStart delivery or installation contact us.

How do I cancel my contract with Virgin Media?

You can request a standard cancellation by calling Virgin Mobile customer services on 789. This is available from Monday-Friday 8am-11.59pm, Saturday 8am-11.59pm, Sunday 8am-11.59pm. If you’re cancelling your contract within the first 14 days, you may still be within Virgin’s cooling off period.

Is Virgin Media losing customers?

Virgin Media’s RGU losses amounted to 53,000 for the quarter, which the company said was the result of focusing on higher-value TV bundles, with a 5,000 gain in broadband customers being offset by a 50,000 decline in video subs and a 9,000 decline in fixed voice subs.

Can I cancel virgin if I move house?

Unfortunately, if you’re still within the minimum term of your contract, the only thing you can do is cancel it and pay the termination fee – which may be quite costly. And you’ll need to choose a package from another provider that does offer services at your new address.

How long is Virgin Media contract?

Our standard offers are available with a fixed term contract of 9, 12, 18 or 24 months, depending on the bundle or offer you’ve chosen. If you’re settled where you are and you don’t plan to move home, this type of contract may work best for you.

When can I cancel my broadband contract?

Most broadband contracts have a cooling-off period of between seven and 14 days after your sign them. So, if you change your mind or find a better deal during that time, you’re allowed leave without penalty.

Can I downgrade my virgin package?

One easy way to cut your bill is to trim down your Virgin Media package. You may be paying for things that you don’t actually need, particularly when it comes to the TV side. … To downgrade, ring 150 from your Virgin Media phone or mobile, Alternatively, you can call 0345 454 1111 from any other phone.

Can I cancel my Virgin Media contract?

All you need to do is call Virgin Media and select the option ‘If you’re thinking of leaving Virgin Media’. Call 150 from your Virgin Media telephone or call 0345 454 1111 from any other phone to cancel.

How much does it cost to cancel Virgin Media contract?

Cancelling Virgin Media broadband and TV at the same time If you have both Virgin Media broadband and TV in a bundle, it’s double trouble. Cancelling your services means paying a ‘disconnection’ fee of 80-100% of what remains on your contract including both services.

What happens when you cancel Virgin Media?

You’ll lose access to your Virgin Media Mail service. If you cancel your services we’ll give you access to your Virgin Media Mail account for 90 days before we close it. This should provide enough time for you to save any contacts, emails and files you wish to keep.

What happens when my Virgin Media contract ends?

Re: What happens when my contract ends? At the end of a contract minimum period, you do revert to a 30 day rolling contract and must give 30 days notice to cancel. You can, of course, speak to Virgin Media about entering a new minimum contract period in return for a reduction in what you will now be paying.

Can I cancel my broadband contract?

You can terminate a broadband contract whenever you want… but you’ll need to comply with the cancellation terms laid out in the contract. If you’re still within the minimum contract length, that can mean a hefty fee, usually equal to the cost of the remaining bills on the contract.

How long do you have to cancel Virgin Media?

– You can cancel this agreement at any time by giving 30 days’ notice. – If you cancel this agreement before the minimum period has finished (and not during the cooling off period) you may have to pay an early disconnection fee.